Customer Feedback


At Intec we strive to continually improve our products, processes, and services to meet the changing needs of our customers. To help us meet those changing needs we would like to ask our customers to provide their feedback. If you'd like to do so, please follow the link below. All information collected will be kept confidential in accordance with Intec's Privacy Policy.


           Customer Feedback
How to get service

If you need to return a product, call Intec at 800-468-3254 (west) or 800-522-5989 (east) and request an RMA number from an Intec representative. Tell the representative which product you are returning and what the problem is. It would be helpful if you also provide the model number and serial numbers when you call.



What products Intec will service

Intec will service any product manufactured by Intec regardless of age or condition. We may not be able to economically repair all items returned, however we will check them out and provide an estimate for your consideration.